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Alexandria, KY · 24/7 supported by the person who built it

Custom software for teams that don’t have time for stock solutions.

Web apps, mobile apps, dashboards, and integrations for fire departments, police, cities, custom home builders, airports, and small businesses across the Greater Cincinnati region.

32+ live client systems 9 industries served 1 person who answers the phone

Selected clients & partners

Trusted by teams across the region

Fire districts, police departments, cities, resorts, builders, and integration partners — running on software we designed, built, and still support.

  • 20+live client systems
  • 8industries served
  • 100%shipped & supported by the founder
  • 24/7local support out of Alexandria, KY

Case studies

Featured work

Real software running for real teams — not screenshots of concepts. Each of these is live, in daily use, and supported by us.

Newport Fire/EMS on MacBook, Bellevue-Dayton Fire/EMS on iPad, and C&H Builders on iPhone
Multi-Client Desktop · Tablet · Mobile

Custom portals for every screen

From Newport Fire/EMS on the battalion chief’s laptop, to Bellevue-Dayton on the station iPad, to C&H Builders’ project dashboard in a superintendent’s hand — full-stack web apps that scale from dispatch desk to job site.

See the work
Marx Fabrication marketing site with RFQ form on MacBook Pro and iPhone in a metal shop at sunset
Small Business Marketing + RFQ

Marx Fabrication

Modern marketing site + RFQ form with drawing uploads for a Newport KY metal shop.

View live
Sandpiper Resort resident portal on iPad and iPhone poolside at a Florida waterfront resort
Hospitality Web + iOS

Sandpiper Resort Portal

Resident + admin portal + iOS companion for a FL waterfront co-op.

View live
Robinson R44 helicopter cockpit iPad with live METAR weather and flight ops dashboard
Aviation Live weather

Chopper R44

Robinson R44 flight-ops dashboard with live METAR weather feeds.

View live
iPhone barcode scanner reading a Schack’s Yaks tag on a yellow kayak lakeside
Small Business PWA kiosk

Schack’s Yaks

PWA kayak-rental kiosk with barcode scanning at 7 KY locations.

View live
Newport Fire Department portal with active-incident list and map on MacBook Pro in a station office with fire engine bay behind
Fire & EMS Full department portal

Newport Fire/EMS Portal

Full emergency services portal for the City of Newport, KY — Active911 dispatch, Aladtec scheduling, apparatus checks, and personnel management, all in one place.

View live
iPad running a LIFEPAK 15 defibrillator training simulator strapped to a paramedic training manikin
Medical Sim Interactive trainer

iSimulate LIFEPAK 15

Interactive paramedic-trainer simulating a LIFEPAK 15 monitor.

View live
C&H Custom Builders project dashboard on iPad on a granite kitchen island inside an unfinished custom home
Custom Home Builders PM + invoicing

C&H Custom Builders

Project management + budget draws + invoice reports for a KY builder.

View live
Russell County Airport K24 fuel-price and airport-info site on a MacBook Pro in a Kentucky hangar with Cessna behind
Aviation Airport info + weather

Russell County Airport

K24 airport site: runway diagrams, live weather, fuel pricing, and services list for pilots.

View live
Classic Towing dispatch app on MacBook Pro showing a Northern KY map with active tow routes, driver locations, and dispatch radio next to it
Small Business Dispatch + AAA

Classic Towing

Dispatcher app with Twilio SMS, Google Maps routing, and direct AAA call ingest.

Case study
MetarIQ aviation weather app on MacBook Pro with a Philips Hue smart bulb glowing green for VFR conditions and a Robinson R44 model on the desk
Aviation + iOS METAR + Hue integration

MetarIQ

iOS app that turns Philips Hue bulbs into a physical VFR/IFR aviation weather beacon.

Case study
Oxygen Fitness member portal on iPad + workout timer on iPhone at a Somerset KY boutique gym front desk with dumbbells behind
Health & Fitness iOS + web

Oxygen Fitness

Somerset KY boutique gym — native iOS app, member portal, class schedule, check-in.

Case study

Local Government

Software for cities that need to move faster than their vendors.

Predictive analytics, digital permits, volunteer & workforce portals, and AI-assisted dispatch — all under one roof, custom-built for the way your city, county, or fire district actually runs. Built by the same person your dispatcher can text at 3am.

Fire/EMS predictive analytics dashboard on a MacBook Pro showing a 30-day call-volume forecast, Kentucky incident heatmap, and recommended apparatus positioning table
Predictive Modeling

Forecast demand before it hits.

12-month incident trends, response-time analytics, hourly-demand patterns, and Fire vs EMS workforce-balance scoring. Data pipeline runs against live NERIS, Aladtec, and CAD feeds. Chief officers see next month's staffing shortfall today — not on the 15th.

A citizen holding an iPad in a city hall lobby filling out a digital permit application with a city seal on the wall behind
Digital Forms

Replace the paper permit tray.

Live examples running for Newport: open-burn permits with staff approval workflow & certificate generation, ride-along program applications with age/guardian consent logic, paramedic/EMT job applications with document uploads. Every form emails staff and self-serves citizens.

A volunteer firefighter's gloved hand holding an iPhone with an 'I'm Available' toggle in a citizen volunteer portal, brass station bell in soft focus
Volunteer & Applicant Portals

Recruit & retain, without the paper trail.

Applicants track their own status from application to hire, upload licenses, sign digital forms, and receive status emails automatically — while your HR staff sees everything on one dashboard. Same pattern powers ride-along signups and community program registration.

City of Newport KY government portal shown across a MacBook Pro login, iPad permit application dashboard, and iPhone citizen mobile view on a mayor's mahogany desk
Real-Time Ops + AI

AI tactical briefings on every call.

Live Active911 dispatch feed with Gemini-powered scene analysis: crew positioning, hazards, and 4-6 tactical bullets in under a second. Command staff read the brief on the way to the truck, not after.

Ready when your city is.

If your city, county, or district needs a portal that actually gets used — not another RFP that dies in procurement — text or call. You'll get me, not a call center. Live production examples available on request.

Digital Signage

Wall-mounted screens that actually get updated.

Off-the-shelf signage software charges you $300 a month per screen, and the content still hasn’t changed since it went in. We build custom digital signage you own outright — pharmacy pickup queues, storefront promos, digital menu boards, service-bay status walls, gym class schedules. One-time build, unlimited screens, unlimited content updates.

Runs on the hardware that fits your budget: BrightSign, Fire TV Stick, Raspberry Pi, or a spare Chromebox. Live example running today at Cincinnati Fire training center, and internal fire-station kiosks across Northern KY.

A large wall-mounted digital signage screen behind a Kentucky pharmacy counter showing a live Rx pickup queue with wait times and status badges
  • A wall-mounted digital signage screen in a pharmacy showing an Rx pickup queue with patient initials, wait times, and ready badges
    Pharmacy

    Rx pickup queue + wellness carousel

    Live prescription pickup queue, insurance-verified badges, average wait time on display, and a rotating health-tips carousel. Reduces “how much longer?” questions at the counter to almost zero.

  • A small independent Kentucky storefront at twilight with a bright digital signage screen in the window showing featured products, promotions, hours, and a QR code
    Storefront

    Your window works 24/7.

    After-hours promo screen with today’s specials, business hours, phone number, and a QR to shop online. Draws foot traffic even when you’re closed. Updates from anywhere — from your phone at home.

  • A row of three wall-mounted digital menu boards in a small independent coffee shop showing beverages, food items with photos, allergen icons, and daily specials
    Restaurants & Cafes

    Menu boards you can change in 30 seconds.

    Swap items, prices, and photos from your phone. Time-of-day menu switching (breakfast → lunch → dinner). Allergen and dietary icons baked in. No more paying a printer $200 to reprint boards.

  • An auto repair customer waiting area with a large wall-mounted digital signage screen showing service bay status cards with technician names and estimated completion times
    Auto Shops & Service

    Service-bay status wall.

    Customers see their vehicle’s status in real-time — “awaiting parts,” “test drive,” “ready for pickup.” Cuts the front-desk phone calls in half and turns the waiting area into a status board.

  • A gym lobby with a large wall-mounted digital signage screen showing today's class schedule, current in-session class, upcoming sign-up counts, and a member-of-the-month photo
    Gyms & Studios

    Live class board + member spotlight.

    Class schedule, sign-up counts, current class in session with instructor name, and a rotating member-of-the-month card. Members walk in, glance once, know exactly where to go.

  • Your Business

    Not on this list? Perfect.

    Every custom digital-signage build starts with one call: what do you want the screen to say, and who’s watching? Dentist waiting rooms, salon check-in boards, hotel lobby directories, church announcement walls — if it lives on a screen, we build it.

    Call to talk through your idea →

Get a fixed-price quote

One-time build. You own the hardware and the software.

Most single-screen setups land between $1,800 and $4,500 all-in — hardware, custom software, install, and 6 months of content updates included. No monthly SaaS. No per-screen fees. Ever.

Capabilities

What we build

One studio, twelve deep specialties — each one earned by shipping the real thing for a paying client.

  • Progressive Web Apps
    Progressive Web Apps
  • Native iOS
    Native iOS
  • Custom Backends
    Custom Backends
  • API Integrations
    API Integrations
  • Barcode & Inventory Scanning
    Barcode & Inventory Scanning
  • WebGL & 3D
    WebGL & 3D
  • Hardware Kiosks
    Hardware Kiosks
  • Real-time Dashboards
    Real-time Dashboards
  • Video & Audio Processing
    Video & Audio Processing
  • AI Integrations
    AI Integrations
  • Live Data Feeds
    Live Data Feeds
  • Hosting & 24/7 Local Support
    Hosting & 24/7 Local Support

Process

How we work

Four honest steps. No procurement theater, no six-week discovery phase — just software that shows up.

  1. A ResponseIQ team member on site at a fire station taking notes on an iPad next to a battalion chief
    1

    Understand

    We visit your site, talk to your team, and map how work actually gets done today. Not what the org chart says — what really happens.

  2. Clickable dashboard mockup on an iPad with a designer's hand annotating with sticky notes
    2

    Design

    You get clickable mockups within a week. Nothing gets built until you approve the design.

  3. MacBook Pro split view: code editor beside a live browser preview of the working dashboard
    3

    Build

    Weekly demos of real working software. If you don’t like something, we change it the next week.

  4. iPhone in hand showing an early-morning support text thread with a client, coffee mug in soft focus
    4

    Support

    24/7 supported by the person who built it. Text, call, or email. Alexandria KY — we’re local.

Voice of the client

What clients say

No names, no logos-as-props — just what the people running the operations tell us on the phone.

The command dashboard cut our overtime coordination time from 45 minutes to 3 minutes per shift. It’s the tool we didn’t know we could ask for.
Fire Chief, Northern Kentucky Fire District
Bob doesn’t just build software. He shows up on-site, understands how our shop actually runs, and delivers something that fits us. That’s rare.
Owner, Metal Fabrication Shop, Newport KY
The kiosk lets our customers self-serve kayak rentals at 7 locations. Since it went live, our booking volume tripled and support calls dropped.
Founder, Outdoor Recreation Business, Kentucky
We had a legacy scheduling system nobody wanted to touch. Bob rebuilt it, integrated with Aladtec, and it’s been running without issue for 18 months.
Battalion Chief, Northern KY Fire District

Want a reference call with a real client? Ask →

Bob Hug, founder of ResponseIQ

Meet the founder

Built in Alexandria, KY. Supported by the same person who built it.

I’m Bob Hug — a Northern Kentucky firefighter turned software engineer. I spend half my week on the truck and the other half building the tools I wish my department had. That combination is why fire, EMS, and public-safety leaders keep sending me referrals.

When you call ResponseIQ, you get me. Not a support ticket, not a call center, not a junior dev. If something breaks at 2am, I’m the one fixing it — usually before you notice.

responseiq.ai · Alexandria, KY

Home office desk with Studio Display running a fire department dashboard, MacBook Pro with a live terminal, iPhone on a MagSafe stand, mechanical keyboard, and a plant by a sunlit window
The desk where every ResponseIQ product actually gets built — Kentucky home office, dogfooding every dashboard we ship.

For small business owners

Always wanted custom software but assumed you couldn’t afford it?

You’ve been quoted six figures for something that felt like it should be simpler. You’ve been told to “just use QuickBooks and a spreadsheet.” You’ve watched agencies stop returning your emails the moment they hear “small business.” That stops here.

Marx Fabrication. Schack’s Yaks. Oxygen Fitness. Classic Towing. Real Kentucky small businesses running software they own outright — for a fraction of what they were quoted elsewhere.

A Kentucky small business owner smiling at her MacBook Pro at a rustic shop counter, running her own custom business dashboard
  • The sticker shock

    Priced for the budget you actually have.

    Not the agency budget. Not the enterprise budget. Yours. We scope to your reality — the RFQ form, the inventory scanner, the dispatch board — and build exactly that. Nothing you don’t need. No monthly-user pricing trap.

  • The endless timeline

    Working prototype in two weeks.

    You’ll click through a real, working version of your app inside 14 days. Weekly demos after that. If you don’t like something, we change it the next week — not the next quarter. No six-week discovery phase, no procurement theater.

  • The vendor lock-in

    You own the code. Period.

    Your code, your data, your hosting choice. No monthly SaaS ransom that doubles at renewal. If you ever want to walk away, take everything with you — and I’ll help you migrate.

The time is now

Call for a custom quote. You’ll be surprised.

5-minute call. No sales pitch. If we’re not the right fit for you, I’ll say so and point you at someone who is. But most small businesses I talk to walk away wondering why they waited.

Get in touch

Let’s talk about what you need.

Three ways to reach us. Pick whichever is fastest — all three land on the same phone.

Or just call — you’ll get a human on the second ring.